To help keep Calen secure and meet regulatory requirements, limits may apply to how much you can send or receive.
Your limits can depend on things like:
Your country
The currency you’re using
Your account verification status
The payment route
The type of transaction
Your account activity
How do I check my limits?
You can see the limits that apply to your account directly in your Calen dashboard before you make a transfer.
Can I request a higher limit?
Yes. If you need to send or receive more than your current limit allows, contact Calen Support.
We may ask for additional information or documents before increasing your limit.
This can include things like:
Source of funds
Purpose of the transfer
Supporting documents
Additional identity or account verification
Once we’ve reviewed everything, we’ll let you know what limits are available to you.
Your limits are personal to your account, so the best place to check is always your Calen dashboard.