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App not working. What should I do?

Written by Daniel Bamidele

If you’re having trouble with the Calen app, try these quick fixes first.

Start with the basics

  • Check your internet connection
    Make sure you have a stable Wi-Fi or mobile data connection.

  • Close and reopen the app
    Fully close the Calen app, then open it again.

  • Check for updates
    Go to the Apple App Store or Google Play Store and make sure you’re using the latest version of Calen.

Still not working?

Try these next:

  • Restart your phone

  • On Android, clear the Calen app cache

  • Reinstall the app if needed

If you reinstall the app, you’ll need to log back in afterwards.

Still stuck?

Contact Calen Support and tell us:

  • What you were trying to do

  • What happened

  • Any error message you saw

  • Your phone model

  • Whether you’re using iPhone or Android

  • Your Calen app version, if you can see it

Screenshots can also help us understand the issue faster.

If something isn’t working, don’t keep fighting with it. Send us the details and we’ll help you sort it out.

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