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How do I report technical issues?

Written by Daniel Bamidele

Found a bug or something not working properly? Let us know and we’ll take a look.

Report it in the Calen app

  1. Open the Calen app

  2. Tap your Profile

  3. Go to About Calen

  4. Select Contact Us

  5. Describe the issue you’re experiencing

What should I include?

To help us investigate faster, please include:

  • A clear description of the problem

  • What you were trying to do

  • The steps you took before the issue happened

  • Any error message you saw

  • Your phone model

  • Whether you’re using iPhone or Android

  • A screenshot or screen recording, where possible

Need to contact us directly?

You can also email our support team at [email protected].

For urgent issues involving payments, account access or suspicious activity, contact us as soon as possible.

The more detail you give us, the quicker we can understand what went wrong and help fix it.

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