How do I create my Calen account?

Welcome to the Calen family 👋
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We’re glad you’re here. Setting up your account is quick, and we’ll guide you through every step.
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Download the Calen app from the Apple App Store or Google Play Store.

Open the app and tap Create an account to get started.
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We’ll ask for a few basic details:

Make sure everything is correct, because we may use these details to verify your account later.
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Choose a strong password that’s easy for you to remember but hard for anyone else to guess.

Your password should have at least 8 characters and include a mix of:

And yes, please don’t use password123 😄
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We’ll send a verification code to the email address you entered.

Pop the code into the Calen app to confirm your email and keep things moving.

Didn’t get it?

We may also send a code to your phone number.

Enter it in the app so we know the number belongs to you.
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Before you can start moving money with Calen, we’ll need to verify your identity.

Depending on where you live, we may ask for:

Nothing unusual here. These checks help us keep Calen safe and make sure everyone using the platform is really who they say they are.
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Most verification checks are completed automatically.

Sometimes we may need to take a closer look at your details. If we need anything else from you, we’ll let you know in the app or contact you using the details linked to your account.
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Once your account is verified, you’re ready to start using the Calen services available in your country.

Depending on your location, you may be able to:

Some features may vary depending on where you live.
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Don’t worry, it happens.

Before contacting us, quickly check that:

Still stuck? Head over to Calen Support and we’ll help you sort it out.
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Keep your password, PIN and verification codes to yourself.

We’ll never ask you to send us your password or one-time verification code through WhatsApp, social media or an unexpected message.
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