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How do I set up two-factor authentication?

Written by Daniel Bamidele

Your account security matters, and two-factor authentication adds an extra layer of protection to your Calen account.

How to turn on 2FA

  1. Open the Calen app

  2. Tap your Profile

  3. Go to Privacy & Security

  4. Tap 2-Step Verification

  5. Select Enable 2FA

  6. Choose your preferred verification method

  7. Follow the instructions to complete setup

Depending on what’s available on your account, you may be able to use:

  • An authenticator app

  • SMS verification codes

  • Email verification codes

What happens once it’s enabled?

After 2FA is turned on, we may ask for an additional verification step when you:

  • Sign in on a new device

  • Make sensitive changes to your account

  • Update security settings

  • Carry out certain higher-risk actions

This means that even if someone gets your password, they still shouldn’t be able to access your account without the second verification step.

Using an authenticator app

If you choose an authenticator app, Calen will guide you through pairing it with your account.

You’ll usually need to scan a QR code or enter a setup key, then enter the code generated by your authenticator app to confirm the setup.

A quick security tip

Never share your 2FA code with anyone.

Calen will never ask you to send your verification code through WhatsApp, social media or an unexpected message.

If you receive a code you didn’t request, change your password and contact Calen Support.

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