Most login issues can be fixed with a few quick checks.
Check your login details
Make sure your email address is entered correctly
Double-check your password for spelling mistakes
Check that Caps Lock isn’t turned on
Try typing your password manually instead of using autofill, as saved passwords can sometimes be outdated
Forgot your password?
If you’re sure your email is correct but you still can’t log in:
Tap Forgot Password on the login screen
Enter your registered email address
Follow the reset instructions sent to your email
Check your spam or junk folder if you don’t see the email
Still having trouble?
Contact Calen Support and include:
Your registered email address
The error message you’re seeing, if any
When the problem started
Your phone model
Whether you’re using iPhone or Android
A screenshot of the error can also help us investigate faster.
If you can’t get in, send us the details and we’ll help you sort it out.