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How do I verify my Calen account?

Written by Daniel Bamidele

Almost there 👋
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Verifying your account only takes a few steps and helps us keep Calen safe for everyone.
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Follow these steps:

  1. Open the Calen app and tap Verify Account

  2. Select your country of residence

  3. Choose the country where your ID was issued

  4. Select your ID type from the options available

  5. Use your phone’s camera to take a clear photo of your ID

  6. If prompted, complete a quick selfie or facial verification check

  7. Submit your details and we’ll take it from there

📸 A few photo tips

To help your verification go through smoothly, make sure your photo is:

  1. Clear and in focus

  2. Taken in good lighting

  3. Showing the full document, including all four corners

  4. Free from glare, shadows or reflections

  5. Taken from the original document, not a screenshot or photocopy

A quick heads-up

The ID types available to you may depend on your country.

If we need any additional information or another document, we’ll let you know in the app.

Most checks are completed quickly, but some may need a little extra review.

Once everything checks out, you’re verified and ready to go 🎉

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