You’re almost there ⚡
Most Calen customers should be able to complete verification and start using their account within just a few minutes.
⚡ Standard verification
For most customers, verification takes around 1–3 minutes once you’ve submitted everything we need.
If everything checks out, we’ll confirm your verification and you can start sending money straight away.
🔍 Sometimes we need a closer look
Occasionally, we may need to carry out some additional checks. This can happen if we need to confirm a document, review some of the information you provided, or complete an extra security check.
If this happens:
We’ll let you know
You may be asked to provide additional information or another document
We’ll work to complete the review as quickly as possible
Additional reviews may take up to 12 hours
🎉 Once you’re verified
We’ll let you know as soon as your verification is complete.
Then you’re good to go. Welcome to Calen, your money can start moving.