One personal account per person
For security and compliance reasons, each customer can have one personal Calen account.
This helps us:
Keep your identity verification accurate
Protect your account from fraud
Prevent duplicate or unauthorised accounts
Keep your transaction history and account details in one place
What if I accidentally created another account?
If you think you may have created more than one account, don’t create another one.
Contact Calen Support and we’ll help you identify the correct account and sort it out.
What if I can’t access my existing account?
If you’ve changed your phone number, forgotten your password or lost access to your email, contact us instead of opening a new account.
We may need to verify your identity before helping you regain access.
One person, one personal Calen account. Simple.